1-800 CONTACTS Inc. review by kevin, submitted on 2008-07-16 12:04:37
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expired lenses....although they accepted the return, this is a bad first impression.
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1-800 CONTACTS Inc. review by Deb, submitted on 2007-11-12 11:25:09
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Their online order process is extremely cumbersome. Very annoying.
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1-800 CONTACTS Inc. review by Molly, submitted on 2007-10-01 10:25:08
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great experience
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1-800 CONTACTS Inc. review by john, submitted on 2007-08-25 20:34:14
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decent service, will not use again
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1-800 CONTACTS Inc. review by N-ANDERSON, submitted on 2007-05-28 01:44:31
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great online contact lens store. Excellent customer service!
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1-800 CONTACTS Inc. review by Jon, submitted on 2006-10-25 14:45:26
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I've ordered from them 3 times now, twice with no problem. On one order, though, all 8 boxes that were sent were already expired. The return process was fine, but took an additional 3 weeks to finish my order.
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1-800 CONTACTS Inc. review by satisfied customer, submitted on 2006-08-04 21:20:58
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Been ordering contacts from them for about 8 years and have had absolutely no problems. Everything always as promised. Free delivery & will exchange unopened boxes if Rx changes.
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1-800 CONTACTS Inc. review by ollie, submitted on 2006-07-25 14:14:16
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I ordered contacts from 1800Contacts and never received my order. After contacting the customer service center, they said that they would not replace the lost shipment and would not remove the credit card charge. I immediately stopped payment, and three weeks later 1800Contacts tried to reinstate the charge with my credit card company with a forged FedEx delivery statement...my address, someone else's name and signature. Absolutely dishonest. Stay away.
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