Vision Direct

Vision Direct

Established 1998

Vision Direct Contact Information

Vision Direct
411 108th Avenue NE, Suite 1400
Bellevue, WA 98004

Hours:
24 hours a day, 7 days a week
Toll Free: 1-800-847-4663
Phone: N/A
Fax: 1-800-796-2111
Email: service@visiondirect.com
Live Chat: N/A


Vision Direct Description

Vision Direct is your source for savings on contact lenses.


Additional Information on Vision Direct

Certifications:
Security:
Secure Socket Layer (SSL)
Privacy Policy:
Yes
Membership Fees:
No
Payment Options:
Visa MasterCard American Express Discover Diners Club
Money Order / Certified Checks
Pre-authorized Debit
Shipping Cost Starts At:
Free Shipping
Phone Orders:
Yes
Online Order Tracking:
Yes
Shipping Policy:
Free shipping on all US orders. USPS typically takes 2-4 business days but this is not a guaranteed service and can take longer. If you have not received your order within 10 business days from the date of shipment, we consider the package lost and will reship it for you at no extra cost.
Shipping is charged on a per-order basis, regardless of the number of lenses ordered.
Return Policy:
If a product is found unsatisfactory within 30 days of receipt, unopened boxes of lenses or sterile glass vials can be returned for a full refund, excluding shipping and handling charges. Please note, to receive a full credit on returned product, the boxes/vials must be unopened, undamaged, and not defaced in any way.

Returns for opened products will only be considered if you have a valid prescription for the lenses, have been previously wearing the lenses without problems, and believe that the lenses are defective in some way. If you believe that a lens or lenses are defective, please do not dispose of them; they may have to be returned to the manufacturer for analysis. We are unable to give refunds for defective lenses in opened boxes, however, we will replace any boxes or vials that are deemed defective by the manufacturer upon return.