StrawberryNET.com Contact Information
Strawberry Fields
No.4, A Kung Ngam Village Road
Shau Kei Wan
Hours:
N/A
Toll Free: 011-800-66866888 (USA must use 011)
Phone: +852 2591 0300
Fax: +852 2811 5138
Email: info@strawberryNET.com
Live Chat: No
StrawberryNET.com Description
Why are we named Strawberry?
With over eight years in operation and backed by a dedicated team devoted to improving your shopping experience, we're proud to call ourselves ''The Fresh Cosmetic Company'' because we are innovative and modern with a determination to become the leader in the future of 'E'Tailing.Like fresh strawberries, all our products are fresh and genuine brand items and our special offers are simply delicious. We are a totally international company that purchases all genuine products duty free and delivers free of charge anywhere in the world. We have hundreds of thousands of satisfied customers in over 200 countries worldwide.
Additional Information on StrawberryNET.com
Certifications:
Security:
Privacy Policy:
Yes
Membership Fees:
N/A
Payment Options:
Shipping Cost Starts At:
Free Shipping
Phone Orders:
N/A
Online Order Tracking:
Yes
Shipping Policy:
Free shipping worldwide.
* Registered airmail (signature required on delivery)
* Non-registered airmail (no signature required on delivery)
Extra premium for Express Mail delivery in 2-3 days.(Excluding P.O. Boxes and Military Addresses).For Express Post, please note over 25% of deliveries are late due either to customs hold ups or because nobody is at home to sign for and receive the delivery.
We will refund the extra charge for customs delays but not lack of signatory.
Return Policy:
We guarantee money back refund without question if you are dissatisfied in any way. Notification MUST be made within 14 days of receipt. Items must be returned in the original condition in which they were received.We regret we cannot offer a refund once the product has been opened and used.Our site is aimed at customers who have already purchased and experienced the product, either its use in the case of skincare, or smell in terms of perfume, or color in terms of make up. If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused. If there is any defect in the product on receipt, once opened, then it may be returned to us for a refund at that time, but please contact our Customer Services staff before returning any items.