Lensmart Contact Information
Lensmart
Hours:
24 hours a day, 7 days a week
Lensmart Description
n/a
Additional Information on Lensmart
Certifications:
Security:
Secure Socket Layer (SSL)
Privacy Policy:
Yes
Membership Fees:
No
Payment Options:
Shipping Cost Starts At:
$6.99
Shipping is Free with purchase of $99.00
Phone Orders:
N/A
Online Order Tracking:
Yes
Shipping Policy:
While many of our competitors still use standard surface mail shipping, we treat every order as a priority order. Over 90% of the lenses we supply are in stock and dispatched within 1 business day, and normally within 3 business days for non-standard lenses. Shipping is charged on a per-order basis regardless of the number of lenses ordered.
Return Policy:
If a product is found unsatisfactory within 30 days of receipt, unopened boxes of lenses or sterile glass vials can be returned for a full refund, excluding shipping and handling charges. Please note, to receive a full credit on returned product, the boxes/vials must be unopened, undamaged, and not defaced in any way.
Returns for opened products will only be considered if you have a valid prescription for the lenses, have been previously wearing the lenses without problems, and believe that the lenses are defective in some way. If you believe that a lens or lenses are defective, please do not dispose of them; they may have to be returned to the manufacturer for analysis. We are unable to give refunds for defective lenses in opened boxes, however, we will replace any boxes or vials that are deemed defective by the manufacturer upon return.