FragranceNet.com, Inc. Contact Information
FragranceNet.com, Inc.
104 Parkway Drive South
Hauppauge, NY 11788
Hours:
Monday-Friday: 9:00am-5:00pm Eastern Time
Toll Free: 1-800-727-3867 In US only
Phone: 631-582-5204
Fax: (631) 582-8433
Email: info@fragrancenet.com
Live Chat: No
FragranceNet.com, Inc. Description
FragranceNet.com was created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more at the lowest possible prices. All of the products showcased throughout FragranceNet.com are 100% original brand names. We only carry genuine brand name perfumes and colognes. Absolutely NO imitations or knock-offs.
Additional Information on FragranceNet.com, Inc.
Certifications:
Security:
Secure Socket Layer (SSL)
Privacy Policy:
Yes
Membership Fees:
N/A
Payment Options:
Shipping Cost Starts At:
$5.95
Shipping is Free with purchase of $70.00
Phone Orders:
Yes
Online Order Tracking:
Yes
Shipping Policy:
Standard Ground U.S. Shipping (4-7 business days)
U.S. orders will be shipped via UPS, DHL, or U.S. Postal Service Priority Mail. Most packages arrive within 4-7 business days. (not a guaranteed service)
FREE for orders over $70.00.(The $70.00 total is calculated BEFORE any promotion or coupon deductions, gift wrap charges & taxes)
$5.95 charge for orders under $70.00.
Express U.S. Shipping (3-4 business days guaranteed)
3-4 business days guaranteed. Signature required.Excluding weekends. Not available to PO boxes.
$12.95-$31.95 depending on quantity ordered.
Return Policy:
In order to return merchandise, you must obtain an RMA number from our customer service department.
You may return any unopened merchandise (except Skincare and Haircare items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.Any shipping cost you incur to return the product to us will not be refunded. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error. We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons. Please make your selections carefully.
We require the following information to process your return. If this information is not included, we will be unable to process your return.
* RMA number
* Full name and address
* Phone number
* E-mail address
* Packing slip
* Original Order Confirmation Number
* Your reason for returning the merchandise
Please return the merchandise to:
FragranceNet.com
RETURNS DEPARTMENT
104 Parkway Drive South
Hauppauge, NY 11788 USA