CVS/pharmacy Contact Information
CVS/pharmacy Online
One CVS Drive
Woonsocket, RI 02895
USA
Hours:
N/A
CVS/pharmacy Description
At CVS/pharmacy, our number-one goal is to provide outstanding service and value to our customers, while meeting their healthcare needs and making their overall shopping experience as easy as possible.
We've been delivering on this promise for more than 40 years. And today, with about 6,200 stores in 43 states, 14 distribution centers, regional business offices, and our Store Support Center in Woonsocket, R.I.we are well positioned to continue that growth and introduce our special brand of service to a diverse group of new customers in communities and neighborhoods across the country.
At the core of our company's efforts to satisfy our customers are our Mission, Vision and Values. Together, they shape the culture here at CVS/pharmacy and fuel our drive to make things CVS easy for our customers, stores, and colleagues.
Additional Information on CVS/pharmacy
Certifications:
Security:
Secure Socket Layer (SSL)
Privacy Policy:
Yes
Membership Fees:
N/A
Payment Options:
Shipping Cost Starts At:
$5.49
Shipping is Free with purchase of $49.00
Phone Orders:
N/A
Online Order Tracking:
N/A
Shipping Policy:
Some items require special shipping and handling. For orders containing prescription items, please refer to Prescription Information for more information, or review a list of Schedule II controlled substances and refrigerated medications.
* Controlled Substances: Federal and state regulations require that we ship orders for Schedule II controlled substances Express, and they cannot be shipped to post office boxes or APO/FPO addresses. We require an adult signature (18 years or older) for delivery of these medications. Please refer to the Special Rx Deliveries section in Help for a list of these medications. We will ship them separately from nonprescription items in your order.
* Hazardous or Regulated Items: Some prescription and nonprescription items (e.g., aerosols, aerosol inhalers, or flammable, volatile, or corrosive materials, such as rubbing alcohol, astringents, fragrances, nail polish, and nail polish remover) cannot ship by air because they have the potential to interfere with flight safety. They must ship ground via Standard delivery within the 48 contiguous United States and cannot ship to Alaska, Hawaii, APO/FPOs, or US territory addresses.
* New Prescriptions: If your health care provider does not call your prescription in to us directly, we will verify orders for new prescriptions before we fill them. Depending on the verification time and the shipping method you select, you can expect to receive your medication in 3-10 business days.
* Shipping Method Restrictions: Express and Priority delivery services are not available for all items. Some items must ship via Standard delivery.
* Special Prescription Deliveries: If your order contains refrigerated medications, to assure that they ship at the proper temperature we ship them Express, packaged with a cold gel pack, to all addresses except APO/FPOs. Schedule III, IV, and V medications ship via certified mail. We require an adult signature (18 years or older) for delivery of these medications. Please refer to the Special Rx Deliveries section in Help for a list of these medications.
* Surcharges Per Address: There is an additional shipping and handling surcharge to ship orders outside the contiguous 48 states (including Alaska, Hawaii, Guam, US Virgin Islands, American Samoa, and Puerto Rico).
* Surcharges Per Item: There is an additional shipping and handling surcharge associated with particular items in your order.
In addition to the above shipping policies and exceptions, some special order Home Health Care items, such as motorized, electric scooters, adjustable beds, and lift chairs, ship directly from the vendor for delivery by appointment. Therapeutic footwear also ships directly from the vendor.
Return Policy:
If you received a damaged package or there is an order discrepancy, please contact our Customer Care Specialists immediately by phone at (888) 607-4CVS (4287) or via email at customercare@cvs.com. Include the order number along with the reason for the return when you contact us. CVS.com may credit shipping charges if your merchandise is defective or damaged.