1-800-GET-LENS Contact Information
1-800-Get-Lens
P.O. Box 366
Louisiana, MO 63353
USA
Hours:
Monday thru Friday - 7:00 AM to 9:00 PM CST
Saturday - 8:00 AM to 4:00 PM CST
1-800-GET-LENS Description
1-800-GET-LENS is a leading online supplier of prescription contact lenses. We offer our customers a solution to the high cost and inconvenience of refilling your contact lens prescriptions with your local eye care practioners.
Our easy to use online retail site offers you:
- Your brand of contact lenses at a price up to 50% below your optician?s price.
- The ability to purchase your contact lenses 24 hours a day.
- A variety of shipping options so you can have your lenses delivered to your doorstep.
- Email reminders for when it is time to refill your prescription.
1-800-GET-LENS is the best alternative for refilling your contact lens prescription.
Additional Information on 1-800-GET-LENS
Certifications:
Security:
Secure Socket Layer (SSL)
Privacy Policy:
Yes
Membership Fees:
N/A
Payment Options:
Shipping Cost Starts At:
$7.95
Phone Orders:
N/A
Online Order Tracking:
Yes
Shipping Policy:
y
Return Policy:
We guarantee that you will receive the contact lenses that you ordered and that all of your lenses will still be sealed in the manufacturer's sterile packaging or your purchase will be refunded. In addition if within 30 days of order date the product is found unsatisfactory, unopened boxes or glass vials can be returned for a full refund.-
- Custom Lenses, including novelty and made-to-order lenses, can not be canceled, returned, or exchanged.
- A $2.50 fee will apply to each return processed.
- Shipping and Handling charges are not refundable.
Return Process:
Step 1 ? Contact our Customer Service Department to obtain a Return Merchandise Authorization (RMA) Number. This RMA Number MUST accompany all returned merchandise.
Step 2 ? Once you have this number you can print and fill out a Returns form. You must include this form along with a copy of the original Packing Slip with your return. If you do not have the Packing Slip and you are unable to print the Return form, you can include a note stating your name, the order number, and the items you are returning so that we can properly process the return.
Mail the Package to:
1-800-Get-Lens
Returns Dept.
301 Sonoco Dr.
Louisiana, MO 63353